Effective Date: June 23, 2026
Welcome to Aiden Homes & Apartments Hotel. Our Terms of Service govern your use of our website, booking services, accommodation facilities, and related services. By accessing our website or making a reservation with us, you agree to be bound by these Terms.
1. Reservations and Bookings
- All reservations are subject to room availability and confirmation by Aiden Homes & Apartments Hotel.
- Guests must provide accurate and complete information when making a booking.
- Guests must be at least 18 years old to make a reservation.
- Rates displayed on our website are subject to change without prior notice until a booking is confirmed.
2. Payments
- Payment terms will be communicated at the time of booking.
- We accept approved payment methods as indicated on our website.
- Full or partial prepayment may be required depending on the selected rate or promotional offer.
- Any outstanding balance must be settled before or upon check-in unless otherwise agreed.
3. Check-In and Check-Out
- Standard check-in time is from 2:00 PM.
- Standard check-out time is 12:00 PM (Noon).
- Early check-in and late check-out requests are subject to availability and may attract additional charges.
4. Cancellation and Refunds
- Cancellation and refund policies vary depending on the rate selected at the time of booking.
- Guests are encouraged to review the applicable cancellation policy before confirming their reservation.
- No-show reservations may be subject to charges in accordance with the selected booking terms.
5. Guest Responsibilities
Guests agree to:
- Respect other guests, staff, and hotel property.
- Comply with all hotel rules and safety regulations.
- Use hotel facilities responsibly.
- Refrain from any unlawful, disruptive, abusive, or dangerous behaviour.
Guests may be held responsible for any loss, damage, or excessive cleaning costs resulting from their actions.
6. Smoking and Prohibited Activities
- Smoking is permitted only in designated smoking areas.
- Illegal activities, possession of prohibited substances, and conduct that threatens the safety or comfort of others are strictly prohibited.
- The hotel reserves the right to refuse service or terminate a guest's stay without refund in cases of serious misconduct.
7. Visitors
- Visitors may be required to register at reception.
- The hotel reserves the right to limit visitor access to guest rooms for security purposes.
8. Personal Belongings
Guests are responsible for safeguarding their personal belongings. While reasonable care is taken, Aiden Homes & Apartments Hotel shall not be liable for loss, theft, or damage to personal property except where required by applicable law.
9. Website Use
You agree not to:
- Use our website for fraudulent purposes;
- Attempt to gain unauthorised access to our systems;
- Interfere with the operation or security of the website;
- Copy or reproduce website content without prior written permission.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.
11. Limitation of Liability
To the fullest extent permitted by law, Aiden Homes & Apartments Hotel shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, facilities, or services.
12. Changes to These Terms
We reserve the right to amend these Terms of Service at any time. Updated versions will be posted on our website and will become effective immediately upon publication.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Aiden Homes & Apartments Hotel
Two Streams, Mangoase Junction, Koforidua, Ghana
Phone: +233 599 181 742 | +233 501 723 285
Website: www.aidenhapartments.com
Email: aaidenhomes@gmail.com